Service Request — Calibration & Repair

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  1. Service Request — Calibration & Repair

Service Request — Calibration & Repair

One form for ISO/IEC 17025 accredited calibration, NIST-traceable calibration, and equipment repair — for Com-Power and non-Com-Power equipment.

  How the Service Process Works

1
Contact Com-Power Email service@com-power.com or submit this form to begin your request.
2
Receive your RMA Com-Power will review your request and reply with an RMA number by email.
3
Pack & Ship Your Unit Pack the unit securely and write the RMA number clearly on the outside of the box.
4
Calibration / Repair We perform the requested calibration (17025 or NIST-traceable) or repair service.
5
Return Shipment The unit is returned using your FedEx/UPS account or pre-paid (Com-Power-arranged) shipping — your choice.
Com-Power services both Com-Power-manufactured and non-Com-Power equipment. Please ensure the RMA number appears on the outside of the shipping container; boxes without an RMA may be delayed on receipt.
  Calibration ISO/IEC 17025 or NIST-traceable
  Repair Diagnostic & repair service
  Calibration + Repair Both services in one RMA

Fields marked with * are required.

SECTION A

Customer & Contact Information

Technical Contact
Purchasing Contact
SECTION B

Equipment Information

Add one row per unit. Com-Power services both Com-Power and non-Com-Power equipment. For each unit, choose the equipment type — additional fields for that type will appear automatically.
UNIT 1
Calibration Standards (check all that apply)
Antennas requiring multiple distances or polarities: use the Special Instructions for This Unit field below to describe the required setups (e.g., “3 m & 10 m, horizontal and vertical”).
SECTION C

Calibration Service Type

Not sure which to choose? If your quality system, customer, or regulatory body requires accredited calibration — choose ISO/IEC 17025. Otherwise, NIST-traceable is typically sufficient and more economical.
SECTION D

Repair Authorization

$
A no-charge initial evaluation is typically performed. If repair exceeds your pre-approved amount, Com-Power will contact you before proceeding.
SECTION E

Return Shipping

Return Shipping Method *
SECTION F

Approval

  Your information is transmitted securely. You will receive an RMA number by email within 1 business day.
Specials for the month

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