COM-POWER CORPORATION

PRIVACY POLICY

Effective Date: November 1, 2025

1. INTRODUCTION

Com-Power Corporation operates as a manufacturer and supplier of electromagnetic compatibility (EMC) test and measurement equipment. Our business location is in California, United States of America.

This Privacy Policy explains how we handle information when you interact with our business through our website at www.com-power.com or when you request quotes for our products and services.

We respect your privacy rights and aim to be transparent about what information we collect and how we use it. This policy applies to all users of our website and customers who contact us for business purposes.

2. WHAT INFORMATION WE COLLECT

2.1 Information You Provide

When you fill out a quote request form on our website or contact us for repairs, calibration, or other services, we collect the following business information:

• Your name
• Company name
• Company email address
• Company phone number
• Company location and mailing address

2.2 Website Usage Information

We use Google Analytics to understand how visitors use our website. This service collects:

• Device type (desktop or mobile)
• General geographic location (city or region level)
• Pages viewed and time spent on our website
• How you arrived at our website

2.3 What We Do NOT Collect

Com-Power does NOT collect or store:

• Credit card information or payment details
• Personal home addresses or personal email addresses
• Sensitive personal information (health data, racial information, religious beliefs)
• Social security numbers or government identification numbers
• Information from third-party sources or data brokers

3. HOW WE USE YOUR INFORMATION

We use the information you provide for these business purposes:

• To respond to your quote requests and product inquiries
• To process orders and arrange shipping of products
• To provide repair and calibration services
• To send you product information and technical updates
• To improve our website and understand customer needs
• To send newsletters about new products (only if you agree to receive them)
• To comply with legal requirements and maintain business records

4. LEGAL BASIS FOR PROCESSING

We process your information based on these legal grounds:

• Your consent when you submit information through our website
• Fulfilling our business contract when you place an order
• Our legitimate business interests in operating and improving our business
• Legal obligations such as tax and accounting requirements

5. INFORMATION SHARING

We do not sell your information to anyone. We may share your information only in these limited situations:

• With shipping companies to deliver products to you
• With authorized distributors when you work with them to purchase our products
• With service providers who help us operate our website (such as web hosting companies)
• When required by law or legal process

All service providers we work with are required to protect your information and use it only for the purposes we specify.

6. HOW LONG WE KEEP YOUR INFORMATION

We keep your business contact information as long as you remain a customer or have an active account with us. We keep transaction records for seven years to meet tax and business requirements.

If you request deletion of your information, we will remove it from our active systems within 30 days, unless we need to keep it for legal or accounting purposes.

7. DATA SECURITY

We protect your information using standard security practices including secure servers, encrypted connections, and access controls. Only authorized employees can access customer information.

While we take reasonable steps to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security but will notify you of any data breach as required by law.

8. COOKIES AND TRACKING

Our website uses cookies, which are small data files stored on your device. We use cookies to remember your preferences and understand how visitors use our website through Google Analytics.

You can disable cookies in your browser settings. If you disable cookies, some features of our website may not work properly. You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout

9. INTERNATIONAL DATA TRANSFERS

Com-Power is located in California, USA. If you are located outside the United States, your information will be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers as required by applicable privacy laws.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the following rights:

10.1 Rights for Everyone

• Access: Request a copy of your information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-out: Stop receiving marketing emails

10.2 European Union and United Kingdom

If you are located in the EU or UK, you have additional rights under GDPR:

• Data portability: Receive your information in a portable format
• Restriction: Request we limit how we use your information
• Object: Object to processing based on legitimate interests
• Withdraw consent: Withdraw your consent at any time

10.3 California Residents

Under California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

• Know what information we collect and how we use it
• Request deletion of information
• Opt-out of sale or sharing of information (we do not sell or share information)
• Non-discrimination for exercising privacy rights

10.4 Other U.S. State Privacy Laws

If you are a resident of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you have similar rights under your state's privacy law:

• Right to know what information we process
• Right to access your information
• Right to correct inaccurate information
• Right to delete your information
• Right to opt-out of targeted advertising (we do not engage in targeted advertising)

10.5 Canada

Canadian residents have rights under applicable privacy laws to access and correct their information and withdraw consent for processing.

10.6 Australia and New Zealand

Residents of Australia and New Zealand have rights under the Privacy Act 1988 (Australia) and Privacy Act 2020 (New Zealand) to access and correct their information.

11. HOW TO EXERCISE YOUR RIGHTS

To exercise any of your privacy rights, contact us at:

Email: GDPR.DPO@com-power.com

Phone: (949) 459-9600

Mail: Data Protection Officer, Com-Power Corporation, 1679 Placentia Avenue, Costa Mesa, CA 92627, USA

We will respond to your request within 30 days. We may need to verify your identity before processing your request to protect your information.

12. CHILDREN'S PRIVACY

Our website and services are intended for business use only. We do not knowingly collect information from anyone under 18 years of age. If you are under 18, do not use our website or provide any information to us.

If we learn that we have collected information from someone under 18, we will delete it immediately. If you believe we have information about someone under 18, contact us at GDPR.DPO@com-power.com

13. DO NOT TRACK SIGNALS

Some web browsers have a Do Not Track feature. Our website does not currently respond to Do Not Track signals. You can disable cookies in your browser to limit tracking.

14. THIRD-PARTY WEBSITES

Our website may contain links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any website you visit.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this policy.

If we make significant changes, we will notify you by email or by posting a prominent notice on our website. We encourage you to review this policy regularly.

16. EUROPEAN UNION AND UNITED KINGDOM REPRESENTATIVE

For residents of the European Union and United Kingdom, Instruments 4 Engineers Ltd. serves as our representative. You can contact them at:

Email: compower@instruments4engineers.com

Phone: +44 (0)161 871 7450

Address: Third Floor, Broadstone Mill, Stockport Business & Innovation Centre, Broadstone Road, Stockport, SK5 7DL, England, United Kingdom

Website: www.instruments4engineers.com

17. RIGHT TO FILE A COMPLAINT

If you believe we have not properly handled your information, you have the right to file a complaint with a data protection authority:

• EU/UK residents: Contact your local data protection authority
• California residents: Contact the California Attorney General
• Other U.S. states: Contact your state's Attorney General
• Canada: Contact the Office of the Privacy Commissioner of Canada

18. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Com-Power Corporation

Data Protection Officer

1679 Placentia Avenue

Costa Mesa, CA 92627

United States of America

Email: GDPR.DPO@com-power.com

Phone: (949) 459-9600

Website: www.com-power.com

Business Sales: sales@com-power.com

19. POLICY SUMMARY

This Privacy Policy can be summarized as follows:

• We collect only business contact information when you request quotes
• We do not collect or store credit card information
• We do not sell your information to anyone
• We use your information only for business purposes
• You have the right to access, correct, or delete your information
• We protect your information with appropriate security measures
• You can contact us anytime with privacy questions or requests

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